Privacy Policy

1. Introduction

At Mazima Workers, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our agricultural workforce platform.

2. Information We Collect

2.1 Personal Information

• Identity Documents: National ID numbers and copies
• Photos: Profile pictures and passport photos
• Contact Information: Email addresses, phone numbers
• Location Data: General location for job matching
• Financial Information: Mobile money account details for payments

2.2 Additional Documents

• For Agents: Recommendation letters from known references
• For All Users: Email verification confirmations

2.3 Usage Information

• Platform usage patterns and preferences
• Job application and posting history
• Communication records within the platform
• Payment transaction history

3. How We Use Your Information

3.1 Platform Operations

• User verification and account security
• Matching employers with suitable employees
• Processing payments and transactions
• Facilitating communication between users

3.2 Safety and Security

• Preventing fraud and unauthorized access
• Verifying user identities
• Investigating disputes and violations
• Maintaining platform integrity

3.3 Communication

• Sending email verification codes
• Platform updates and notifications
• Customer support responses
• Important security alerts

4. Information Sharing and Visibility

4.1 Employer Visibility

Employers can see:

• Full employee profiles and work history
• Employee contact information (when hired)
• Employee ratings and reviews

4.2 Employee Visibility

Employees can see:

• Employer name and profile picture only
• Job details and requirements
• Payment terms and conditions

4.3 Agent Access

Agents have limited access to:

• Information necessary to assist users without smartphones
• Job posting and application processes
• Basic communication facilitation

5. Data Security

We implement robust security measures to protect your information:

• Encrypted data transmission and storage
• Secure email verification systems
• Regular security audits and updates
• Access controls and user authentication
• Secure integration with mobile money providers

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services effectively
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain platform security and integrity

You may request account deletion, after which we will remove your personal information within 30 days, except where retention is required by law.

7. Third-Party Services

We integrate with trusted third-party services:

• Mobile Money Providers: MTN and Airtel for payment processing
• Email Services: For verification and communication
• Cloud Storage: For secure document and image storage

These services have their own privacy policies and security measures. We only share information necessary for service provision.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Withdraw consent for data processing
• Receive a copy of your data
• File complaints about data handling

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

10. International Data Transfers

Your information may be processed and stored in servers located outside Uganda. We ensure that any international transfers comply with applicable data protection laws and maintain appropriate security measures.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or platform notifications. Your continued use of the platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: